Playing at bq999 isn't just about the thrill of winning — it should be safe, mindful, and within your limits. We want you to always know your boundaries and enjoy responsibly.
Responsible Gaming Key Pillars
Here's a quick overview of the measures bq999 has put in place to keep you safe.
Set daily, weekly, or monthly deposit limits. Stay within your budget and avoid the risk of overspending.
The choice is yours — take a temporary break or permanently close your account. Your decision is our top priority.
Set a daily gaming time limit. Once the time is up, bq999 will alert you so you can focus on other important things in your life.
Bq999 is strictly for users aged 18 and above. A rigorous age verification process is applied at registration to prevent minors from accessing the platform.
Gaming automatically stops once you reach a set loss amount. Keep a cool head — don't chase your losses.
If you suspect addiction, our 24/7 support team and professional counselling referral service are available. You don't have to face it alone.
Responsible Gaming refers to a mindset and set of habits where a player consciously manages their time, money, and emotions while enjoying games. bq999 believes gaming is a form of entertainment — not a livelihood, and not an escape from life's worries.
Online gaming is growing rapidly in Bangladesh, with millions of players enjoying slots, Live Casino, and Fish Games. To make sure the fun never becomes a burden, bq999 has placed responsible gaming at the core of its platform from day one.
Responsible gaming doesn't mean you can't have fun. It means enjoying the games in a way that doesn't negatively affect your family, work, or financial wellbeing. bq999 is committed to helping you maintain that balance.
Gaming addiction develops gradually, so many people don't notice it early on. bq999 wants you to stay aware of these signs to protect yourself and those close to you.
Answer the following questions honestly. If three or more answers are "yes", it may be time to seek help.
Bq999 has built several effective safety tools for its users. These are entirely voluntary and can be activated at any time from your account settings.
Set your own daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 24-hour waiting period.
Set a daily playtime limit in advance. Once the limit is reached, the system will automatically prompt you to take a break.
Gaming will automatically stop once you've lost a set amount. Instead of chasing losses, take a step back and assess the situation with a clear head.
Pop-up notifications will appear at set intervals, showing how long you've been playing, how much you've spent, and your current balance.
Take a temporary break from 24 hours up to 6 weeks. You will not be able to log in during this period, but your account will be reactivated automatically once it ends.
Close your account for anywhere from 6 months to permanently. Our system remains active during self-exclusion to prevent new accounts from being opened.
Follow these simple guidelines to keep enjoying bq999 for the long haul — experienced players always do.
Before you start playing, decide the maximum amount in BDT you're willing to spend today. Once you hit that limit, stop — whether you're winning or losing.
Wins and losses are a normal part of gaming. Chasing lost money by playing more is never the answer.
Do not play under the influence of alcohol or any other substance. A clear mind makes sound decisions; an impaired one cannot.
Take at least a 10-minute break every hour. Get up, walk around, drink some water — give your eyes a rest from the screen.
Playing while feeling depressed, angry, or anxious is not a good environment for sound decisions. Calm your mind first.
Never play with borrowed money or someone else's funds. Only play with what you can afford to lose.
Decide in advance how long you'll play each day and set a timer in your account settings.
Letting people close to you know creates accountability. Playing in secret is one of the first signs of addiction.
Online gaming is a form of entertainment. Treating it as a regular source of income increases the risk of financial harm.
Asking for help is not a sign of weakness — it takes courage. The bq999 Support Team is always here for you.
Self-Exclusion is a feature that lets you decide to pause or permanently stop gaming on bq999 — for a set period or indefinitely. It is entirely voluntary and confidential.
Step 1: Log in to your account
Step 2: Go to "Settings > Responsible Gaming" menu
Step 3: Select the "Self-Exclusion" option
Step 4: Choose a duration (6 months / 1 year / permanent)
Step 5: Confirm — takes effect immediately
Monitoring your child's internet activity is more important than ever. bq999 is a strictly 18+ platform, and we take firm measures to prevent underage access.
How risky are your current gaming habits? Check the indicators below.
These indicators are provided to raise awareness. Speak with our support team for a proper assessment.